Prominence was engaged by Brisbane City Council (BCC) Lifestyle and Community Services (LCS) division to review and benchmark an existing asset management model, policies and practices to identify gaps, overlaps, inefficiencies and risks to develop options and develop a new strategic asset management framework covering 700 of BCC’s assets.
The approach taken was to undertake workshops, interviews and associated activities with key stakeholders to review all aspects of BCC’s current asset approach to asset management including roles, responsibilities and accountabilities across the council. Benchmarking with other comparable local councils (in Queensland, New South Wales, and New Zealand) was also undertaken along with an alignment check against ISO 55000.
The key findings and opportunities were found in the areas of operating model, roles and responsibilities, tenant tiering, processes and tools, skills and capability and governance. The end deliverables included a report summarising the issues and opportunities, including a new asset management framework, operating model along with asset planning tools. The final deliverables were presented to the BCC executive team, well received and accepted for progression within the organisation.
