Prominence was engaged by a large, regionally significant infrastructure organisation to design and deliver a comprehensive workforce and people strategy to support long-term growth, operational effectiveness and organisational maturity.
The engagement aimed to strengthen workforce planning capability, enhance organisational design and uplift HR processes to align with evolving strategic and legislative requirements.
Prominence applied a structured, data-driven and collaborative approach to deliver an integrated suite of workforce and HR solutions. This included a detailed workforce assessment covering organisational structure, capability, workforce demographics and skills analysis, supported by environmental scanning and benchmarking to identify future workforce risks and requirements.
Building on this analysis, Prominence developed a multi-year workforce and people strategy aligned to organisational objectives. A scalable workforce planning framework was designed, supported by tools, templates and governance structures to enable ongoing implementation. The engagement also included the development of leadership capability frameworks, succession planning approaches and performance and accountability frameworks to support a high-performance culture. In parallel, HR policies, procedures and standards were reviewed and uplifted to improve clarity, usability and compliance.
The project delivered a comprehensive workforce strategy and roadmap, alongside a suite of supporting frameworks, tools and implementation guidance. These outputs provided a clear and integrated pathway to strengthen workforce capability, improve organisational effectiveness and embed consistent, fit-for-purpose HR practices. The engagement demonstrated Prominence’s capability in delivering end-to-end workforce transformation through the integration of strategic planning, organisational design, HR process uplift and strong stakeholder engagement.
A major Australian port authority engaged Prominence to develop a Commercial Options Paper to support decision-making for a large-scale infrastructure program.
The engagement focused on defining viable commercial models to support long-term infrastructure delivery, including the management and reuse of dredged material and identification of sustainable funding approaches. The project required the integration of complex technical, environmental and commercial considerations, alongside the need to present clear and structured options for Board and Committee decision-making.
Prominence worked closely with the client over a four-month period to consolidate technical and strategic inputs, identify information gaps and develop a structured set of delivery scenarios. This included the development of multiple commercial options, assessment of funding mechanisms such as user charges and levies, and the creation of a detailed financial model to evaluate returns, sensitivities and risk profiles.
A multi-criteria assessment framework was designed to support transparent and defensible comparison of options, ensuring alignment with organisational objectives and governance requirements.
The engagement delivered a comprehensive, evidence-based Commercial Options Paper outlining six distinct scenarios, supported by a financial model and strategic recommendations. The outputs enabled the client to present a clear and compelling case to its governance bodies and progress to the next phase of business case development. The work demonstrated Prominence’s capability in supporting complex infrastructure programs through integrated commercial, financial and strategic advisory services.
A major Australian port authority engaged Prominence to refine and reposition its Strategic Plan 2025-2030 following an extensive internal development process. While the draft plan effectively articulated operational priorities, the organisation required support to ensure the final document clearly communicated its strategic direction to government, industry and community stakeholders.
Prominence worked closely with executive leadership over a five-month period to refine the strategic narrative and reposition the document as a clear, externally focused plan. This included aligning the plan with broader government priorities, clarifying organisational purpose and direction, and improving the consistency, tone and accessibility of the content. The engagement also involved reviewing and refining language, simplifying complex concepts and ensuring the plan was suitable for a wide audience.
In addition to the core strategic document, Prominence developed supporting materials to enhance communication and engagement. These included a concise public-facing version of the plan and a “Plan-on-a-Page” summary, enabling stakeholders to quickly understand key priorities and direction.
The project was delivered through an iterative and collaborative process, incorporating multiple rounds of feedback and adapting to evolving priorities, including the integration of board-developed KPIs. The final outputs provided a clear, professionally structured strategic narrative that strengthened stakeholder communication and improved organisational positioning within a complex operating environment. Prominence demonstrated strong capability in combining strategic planning, governance and communications expertise to deliver high-quality, stakeholder-focused outcomes.
Prominence was engaged by several major national organisations overseeing complex infrastructure portfolios to quantify and communicate the economic value generated through their operations, investments and supply chains.
Prominence coordinated extensive data collection across multiple sites, tenants and business units, consolidating financial and operational inputs to support detailed economic modelling. The objective was to strengthen advocacy, inform future investment decisions and improve engagement with government and industry stakeholders. This included consultation with executives, tenant groups and project sponsors to ensure assumptions reflected operational realities and the diversity of activities across each organisation. Where data availability varied, Prominence applied rigorous validation, triangulation and estimation techniques to ensure consistency and accuracy.
A Computable General Equilibrium (CGE) model was developed to quantify direct, indirect and induced economic impacts across national, state and regional levels. The analysis captured key metrics including employment, Gross State Product and trade flow contributions, providing a comprehensive view of economic value.
Prominence delivered a suite of outputs, including detailed reports, visual assets and structured datasets, enabling the client to communicate complex insights clearly to a broad range of stakeholders. Presentations to senior leadership supported informed decision-making and strengthened confidence in the findings. The engagement demonstrated Prominence’s ability to manage complex, multi-stakeholder programs and deliver robust, defensible analysis. By translating technical modelling into clear and accessible narratives, Prominence enabled clients to articulate their economic contribution with confidence and engage more effectively with government, industry and the wider community.
Prominence was engaged to assess a Market Led Proposal (MLP) for a Renewable Energy Training Facility (RETF) which was seen as a pivotal initiative in aligning Queensland’s commitment to renewable energy with the development of skilled workers in the electrotechnology sector.
The project involved two critical stages, each with its unique set of challenges and deliverables. During Stage 1, sensitive stakeholder consultation and thorough background research into future skills gaps were conducted, ensuring alignment with the Queensland Treasury Project Assessment Framework (PAF). The outcome of Stage 1 was a Preliminary Business Case that highlighted the need for further justification of the investment. In Stage 2, a comprehensive Final Business Case was developed, encompassing all PAF requirements, which recommended the project’s progression with a total investment cost of approximately $23 million.
One of the key strengths showcased in the execution of this project was the Prominence Consulting team’s adeptness at conducting sensitive stakeholder consultations and in-depth research into skills forecasting. Despite the challenges posed by confidentiality, our consultants successfully engaged with both government departments and private industry stakeholders in the renewables sector, facilitating informed decision-making. Furthermore, the Prominence team’s ability to develop detailed cost estimates, in the absence of detailed project designs and limited client input, demonstrated proficiency in financial analysis and project estimation. The robustness of the business case, which met all PAF requirements, underscored the consultant team’s competence in project development and governance. Finally, the utilisation of 3D visualisations added a layer of clarity and impact to the final presentations and business case, enhancing communication with stakeholders and decision-makers.
In summary, the project’s success in developing a compelling business case for the Renewable Energy Training Facility was the result of meticulous stakeholder consultation, adept cost estimation, thorough skills research, and the creation of a robust business case that adhered to the Queensland Treasury Project Assessment Framework. The success of this project ultimately led to the Queensland Government’s approval and a $17 million contribution, alongside a $6 million investment from Electro Group, solidifying its significance in the state’s renewable energy education landscape. This project not only aligns with Queensland’s renewable energy goals but also highlights the expertise and capabilities of the team involved, setting a strong precedent for future investments in the state’s infrastructure and workforce development.
NSW Ports engaged Prominence to undertake a comprehensive assessment of the economic impact of its operations and investments at Port Botany and Port Kembla. This included the need to accurately model the impact on the local, state and national economy and direct and indirect employment. The engagement also had a requirement to model the economic impact of a range of potential disruption scenarios at Port Botany and Port Kembla.
Prominence employed several strategies to meet its objectives, one of which being a Computational General Equilibrium (CGE) modelling to gauge the extensive economic impact caused by NSW Ports’ activities (presenting a more holistic and accurate economic picture). Key stakeholders, including members of NSW Ports’ leadership team, were engaged in interviews to provide essential contextual insights into the organisation’s operations. Additionally, a survey involving NSW Port’s tenants yielded valuable insights into their activities and economic contributions. Collaboration was maintained through regular check-in meetings with the client project team, including a pivotal verification meeting with the CEO and Project Sponsor. The project also included extensive desktop research to identify effective measures for communicating findings to a diverse range of stakeholders, such as government officials, employees, tenants, and the broader community.
Several key strengths characterised the project’s execution – effective communication strategies ensured complex economic concepts were made accessible to a broad audience; a collaborative approach involving NSW Ports and Prominence, with regular check-ins and verification meetings, ensured alignment and progress; disciplined project management and reporting practices were crucial in achieving project objectives; and high-quality report and analytical data, offering valuable insights into the economic impact of NSW Ports’ operations.
The project yielded valuable deliverables, including an intricate economic model that transparently detailed underlying assumptions and demonstrated how these assumptions led to the final economic impact outputs. The comprehensive report articulated the direct, indirect, and induced contributions of NSW Ports’ assets to the NSW economy. Additionally, a tenant survey report summarised key findings, shedding light on the tenant base’s economic influence.
The project harnessed a diverse skill set, including economic analyses and modelling, stakeholder engagement, disciplined project management, survey design, research, report development, and interviewing. These skills collectively contributed to the project’s successful execution and the delivery of its objectives.
Prominence was engaged by the Department of Transport and Main Roads to develop the WHS Management Plans for a $250m investment program which was geographically spread across Queensland involving multimodal transportation including road, heavy rail, light rail and ferries.
In developing the WHS Management Plans, Prominence engaged with a complex range of internal and external stakeholders and ensured the plans aligned with TMR’s corporate policies, frameworks, guides etc and also ensuring the plans aligned with TMR’s contractual and legal obligations. The plans were co-designed with input from TMR’s WHS teams and approved by the senior program executive team. The engagement also required Prominence to provide TMR with advice on WHS resource levels which would be required to successfully implement the plans and provide an appropriate level of support to the major project over the next two years.
Following the approval and implementation of the WHS Management Plans, Prominence was subsequently re-engaged to undertake site audits across South-East Queensland to ensure the principal contractor, main contractor and sub-contractors understood and were complying with the WHS Management Plans. This included undertaking site audits during silent hours (i.e. night shifts) and during weekend working. Realtime feedback was provided to TMR during the audit program so that any findings could be acted on promptly which added real value to the project by reducing risk at the earliest possible opportunity.
The engagement resulted in a comprehensive WHS audit report with key findings and recommendations to further reduce risk and improve safety. The report was presented to both TMR and then separately to the main contractor to ensure the findings were fully understood, accepted and acted upon.
Our services were reported to be a collaborative and integrated team approach that developed unique and pragmatic solutions within a changing and challenging environment.
At Prominence, we regard management of health and safety risks in workplaces (WHS) of the highest importance.
We have supported organisations such as the Department of Transport and Main Roads, the Port of Brisbane, and Queensland Health’s Metro South Hospital and Health Services with WHS management for specific projects, including service such as:
Artefacts we have created to plan, initiate, manage, evaluate and continuously improve WHS for our clients’ projects have included:
Prominence and our consultants have been conducting program and project assurance reviews since 2010 and we have completed over 150 assurance reviews including Gateway assurance reviews (across all gates), health-checks and deep dives. These assurance reviews have included high value, high risk ICT projects, infrastructure projects and organisational change programs and have been undertaken in a range of jurisdictions across Australia.
Each assurance review is undertaken using a small team of qualified and experienced consultants who have real-life experience of delivering similar programs and projects which means that they bring with them a deep level of understanding of how to successfully deliver these types of programs and projects and how to identify and mitigate key risks. We understand that each assurance review is subject to different requirements considering factors such as the applicable program and project assurance framework, assurance level required, program/ project history and the program/ project scope and complexity.
Where required, we provide real-time feedback to the Senior Responsible Officer (SRO)/ Project Sponsor as the review progresses to ensure that the findings are accurate, balanced and that the final report contains no surprises. Our assurance review reports are always succinct, provide an overall assessment and prioritised recommendations so that the SRO and project teams are kept focused on the key issues to ensure the program/ project delivers the required benefits and is kept within budget and on schedule.
Prominence was engaged by Brisbane City Council (BCC) Lifestyle and Community Services (LCS) division to review and benchmark an existing asset management model, policies and practices to identify gaps, overlaps, inefficiencies and risks to develop options and develop a new strategic asset management framework covering 700 of BCC’s assets.
The approach taken was to undertake workshops, interviews and associated activities with key stakeholders to review all aspects of BCC’s current asset approach to asset management including roles, responsibilities and accountabilities across the council. Benchmarking with other comparable local councils (in Queensland, New South Wales, and New Zealand) was also undertaken along with an alignment check against ISO 55000.
The key findings and opportunities were found in the areas of operating model, roles and responsibilities, tenant tiering, processes and tools, skills and capability and governance. The end deliverables included a report summarising the issues and opportunities, including a new asset management framework, operating model along with asset planning tools. The final deliverables were presented to the BCC executive team, well received and accepted for progression within the organisation.