Case Studies

Board performance and governance reviews for hospital and health services image
Health and Community

Board performance and governance reviews for hospital and health services

Prominence has been engaged by a range of Hospital and Health Service (HHS) Boards to undertake independent reviews of board performance and to also develop governance and risk management frameworks. These engagements have all involved working directly with the Chair and board of directors, executive teams and functional leads to review the current state/ performance and identify strengths and opportunities to improve.

Prominence deploys a combination of qualitative and quantitative methods, benchmarked against relevant State and Federal legislation, regulations, standards, and accepted governance models, frameworks and practices applicable to each statutory body. We tailor our approach for every engagement which often require a combination of data reviews, anonymised surveys, interviews of board members, committee members and selected members of the executive/management team, live board meeting observation, facilitated workshops and benchmarking against other organisations and jurisdictions.

We understand that our findings need to be objective and rigorous but also balanced as many organisations have pockets of good practice which need to be recognised. We also understand that recommendations need to be practical, succinct, prioritised (often based on an assessment of risk) and implemented over an agreed period of time which is commensurate with the organisation’s level of maturity, capability and capacity to implement. In all engagements, our findings and recommendations have been discussed (often through focused workshops) with the Board and executive teams to ensure that there is both agreement and ‘buy in’ to the recommendations. We have successfully provided repeat support to a number of the HHSs which has allowed us to measure and build on the organisation’s performance and increasing maturity over a period of time