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Case studies

From government to private clients, we’re shaping the future of many Australian organisations.

SERVICE:
People, process and optimisation
INDUSTRY:
Government

Program management to procure fit for purpose aviation assets

Renewing government owned aviation assets is a complex procurement task requiring specialist knowledge which is usually beyond internal procurement capabilities. Effective program management of aircraft sourcing is an investment in long term operational excellence. This case study outlines the role Prominence played in a government aviation asset renewal program. Project background Our government client required […]

SERVICE:
People, process and optimisation
INDUSTRY:
Government

Managing Workplace Health and Safety risk with targeted training and capability building

The changing workforce profile of large government agencies is challenging the effectiveness of health and safety training and capability programs. This case study outlines how Prominence helped a client reshape a program for a high risk employee group to keep them safe and well at work. Project background  Our client, one of Queensland’s largest public […]

SERVICE:
People, process and optimisation
INDUSTRY:
Health and Communities

Maturing internal service delivery through a Service Level Agreement

The delivery of asset maintenance services from a centralised hub to a network of healthcare facilities needs well defined and agreed governance arrangements to function efficiently. This case study describes how Prominence helped a client to mature its delivery model through the design of a Service Level Agreement. Project background  Our client was an internal […]

SERVICE:
People, process and optimisation
INDUSTRY:
Government

Building high performing executive teams

The case for investing in advice to build a high performing team remains very strong for all organisations, particularly with the changing nature of the workplace and how work is done. By choosing to engage an independent facilitator to help a team lay the foundations for high performance, organisations are introducing a level of objectivity. […]

SERVICE:
People, process and optimisation
INDUSTRY:
Government

Measuring employee engagement to ‘take the temperature’ for a new leader

Improving organisational effectiveness and efficiency demands new behaviours from leaders and employees. This case study demonstrates how Prominence helped a newly appointed CEO gain an appreciation of “how things are done” as a baseline for a long term transformation program. Project Background Our client was a local government authority with low employee turnover in a […]

SERVICE:
People, process and optimisation
INDUSTRY:
Government

Providing independent Workplace Investigation services in the context of current and evolving legislative requirements

Senior Managers in public sector organisations are facing considerable practical challenges in implementing measures to reduce and prevent corruption in their agencies. By choosing to engage an independent investigator, agencies are seeking a fair and unbiased process, guided and managed by consultants who have a depth of experience designing and managing investigations based on complaints […]

SERVICE:
People, process and optimisation
INDUSTRY:
Health and Communities

Redesigning corporate support for new clinical services and models of care

Lack of alignment between frontline service delivery and corporate support is a common problem organisations face after an amalgamation takes place. This case study demonstrates how Prominence helped a healthcare client tackle a comprehensive organisational design review four years post amalgamation. Project background Our client delivers healthcare services to rural and remote communities spread over […]

SERVICE:
People, process and optimisation
INDUSTRY:
Defence and Industry

Building organisational capability in business process improvement and innovation using Lean

Embedding lean thinking and practices in complex organisations requires a sustained effort to build capability and drive adoption and cultural change. This case study demonstrates how Prominence helped build lean capability and drive process improvement outcomes through a three year program of project facilitation, program design and coaching. Project background Our defence industry client needed […]

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