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Case studies

From government to private clients, we’re shaping the future of many Australian organisations.

SERVICE:
People, process and optimisation
INDUSTRY:
Infrastructure

Maturing internal service delivery through a Service Level Agreement

The delivery of asset maintenance services from a centralised hub to a network of healthcare facilities needs well defined and agreed governance arrangements to function efficiently. This case study describes how Prominence helped a client to mature its delivery model through the design of a Service Level Agreement. Project background  Our client was an internal […]

SERVICE:
Strategy and planning
INDUSTRY:
Infrastructure

Value Workshop to challenge and strengthen an infrastructure business case

Before taking a brownfield development proposal to market, infrastructure owners need to ensure that proposals are optimised to meet current funding trends and market conditions. This case study demonstrates how Prominence helped its client shape the work done by internal teams to create a stronger business case for executive consideration. Project background Our client was […]