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Case studies

From government to private clients, we’re shaping the future of many Australian organisations.

SERVICE:
People, process and optimisation
INDUSTRY:
Health and Communities

Redesigning corporate support for new clinical services and models of care

Lack of alignment between frontline service delivery and corporate support is a common problem organisations face after an amalgamation takes place. This case study demonstrates how Prominence helped a healthcare client tackle a comprehensive organisational design review four years post amalgamation. Project background Our client delivers healthcare services to rural and remote communities spread over […]

SERVICE:
People, process and optimisation
INDUSTRY:
Health and Communities

Using Lean thinking to target and achieve short term improvements in Patient Off Stretcher Time

How did Prominence help an Emergency Department with consistently poor transition time for patients arriving by ambulance to find and implement improvements in an 8 week timeframe? Project background Our client had over 250 emergency department presentations per day with 25% of these arriving by ambulance. The Hospital needed to identify short term ways of […]

SERVICE:
People, process and optimisation
INDUSTRY:
Health and Communities

Adapting business model and strategy to strengthen customer focus

How did Prominence help a government business unit that provides commercial services to the public and private sector to future-proof itself and adapt to the ever-changing needs and expectations of the community, stakeholders and customers? Project background Our client provides specialist training and advice to help business and industry respond to emergency situations. They required […]

SERVICE:
People, process and optimisation
INDUSTRY:
Health and Communities

Strengthening capacity and capability to meet new organisational challenges

Rapid increase in demand, work complexity and community expectations are common issues facing government agencies. These challenges can often result in workplace stress and failure to meet operational benchmarks. This case study demonstrates how Prominence helped one of its clients overcome these cultural, operational and environmental challenges. Project background Our client is part of the […]