lamp

Case studies

From government to private clients, we’re shaping the future of many Australian organisations.

SERVICE:
People, process and optimisation
INDUSTRY:
Government

Providing independent Workplace Investigation services in the context of current and evolving legislative requirements

Senior Managers in public sector organisations are facing considerable practical challenges in implementing measures to reduce and prevent corruption in their agencies. By choosing to engage an independent investigator, agencies are seeking a fair and unbiased process, guided and managed by consultants who have a depth of experience designing and managing investigations based on complaints […]

SERVICE:
People, process and optimisation
INDUSTRY:
Government

Adapting business model and strategy to strengthen customer focus

How did Prominence help a government business unit that provides commercial services to the public and private sector to future-proof itself and adapt to the ever-changing needs and expectations of the community, stakeholders and customers? Project background Our client provides specialist training and advice to help business and industry respond to emergency situations. They required […]

SERVICE:
Strategy and planning
INDUSTRY:
Government

Defining a digital transformation project through stakeholder consultation and analysis

Optimising the collection, storage, analysis and reporting of data to support team efficiency and customer experience is a common challenge for government agencies. Investment decisions to transform requires unpacking of complex legacy systems and rigorous consideration of the desired future state. This case study demonstrates how Prominence helped a government client define requirements and recommendations […]

SERVICE:
Strategy and planning
INDUSTRY:
Government

Engaging employees in a people-centric approach to strategic and operational planning

Involving employees at all levels of an organisation in strategic planning gives individuals a clarity of purpose and context for how their work contributes to the big picture. Giving everyone a voice in a large organisation sounds daunting, but can be overcome with a well-designed strategic planning framework. This case study demonstrates how Prominence designed […]

SERVICE:
People, process and optimisation
INDUSTRY:
Government

Strengthening capacity and capability to meet new organisational challenges

Rapid increase in demand, work complexity and community expectations are common issues facing government agencies. These challenges can often result in workplace stress and failure to meet operational benchmarks. This case study demonstrates how Prominence helped one of its clients overcome these cultural, operational and environmental challenges. Project background Our client is part of the […]